Privacy Policy
Last Updated: December 1, 2025
adglight respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website adglight.com, use our mobile applications, interact with our social media pages, or purchase our products and services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
A. Information You Provide Directly
- Name, email address, shipping/billing address, phone number
- Payment information (processed securely via third-party payment processors)
- Account login credentials
- Order history and preferences
- Communications you send us (emails, chat, support tickets)
- Warranty claims or product feedback
B. Information Collected Automatically
- IP address, browser type, operating system, device information
- Browsing behavior, pages viewed, time spent on site
- Geolocation data (if you enable location services)
- Cookies, pixels, and similar tracking technologies (see Section 9)
C. Information from Third Parties
- Authorized dealers and partners
- Shipping and logistics providers
- Analytics and advertising partners
- Social media platforms (if you interact with us there)
- Publicly available sources
We may combine all information collected from these sources.
2. How We Use Your Information
We use your personal information for the following legitimate business purposes:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order updates, tracking info, and transactional emails
- Improve our website, products, and services
- Send marketing communications (only with your consent where required)
- Prevent fraud and enhance security
- Comply with legal obligations
- Conduct internal analytics and research
3. How We Share Your Information
We do not sell your personal information. We may share your information only in these limited cases:
- With trusted service providers (e.g., payment processors, shipping companies, IT and hosting providers) who are contractually obligated to protect your data
- With authorized dealers for order fulfillment and customer service
- With analytics and advertising partners (anonymized or aggregated data where possible)
- In the event of a merger, acquisition, or sale of assets
- When required by law or to protect our rights, safety, or property
4. International Data Transfers
adglight operates globally. Your information may be processed and stored in countries outside your residence, including the United States and Vietnam, which may have different data protection laws. We take appropriate safeguards to ensure your data remains protected.
5. Data Security & Retention
We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We retain your personal data only as long as necessary for the purposes described or as required by law.
6. Children’s Privacy
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
7. Your Privacy Choices & Rights
You have the following rights regarding your personal information:
- Access, correct, or delete your data
- Opt out of marketing emails (via unsubscribe link)
- Opt out of cookies (via Cookie Settings banner)
- Request data portability
- Object to or restrict certain processing
To exercise your rights, please email: quanghapham22@gmail.com
We will respond to verified requests within 30 days (up to 60 days for complex cases). We do not discriminate against users who exercise their privacy rights.
8. Third-Party Links & Services
Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze traffic, and deliver personalized content. You can manage your preferences via the “Cookie Settings” link in our footer.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date. Continued use of our Services after changes constitutes acceptance of the new policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: quanghapham22@gmail.com
Thank you for trusting adglight. We’re committed to protecting your privacy.
